Had a coolant leak (Ford Escape) I couldn't discern on my own...Eric said bring it right in; right now (his words)!...mechanic greeted me when I first pulled into the garage bay with sincere care and eagerness--did not have to look around or find someone. Eric, Thomas, and others all VERY skilled and "know their science" as high-grade, certificated professionals. What is unique from others, I have found, is that when they talk to you, they give each and everyone, personal in-depth attention and will not pass you over for a new entry customer coming into their company. They listen to what you want and say. I call this "class" combined with technical expertise. Been a patron (...more like a patient) for over 20 years and never had a repair they could not fix or make right. Like time is frozen (?) Thanks again, Eric, Tom, and !