I would like to take this opportunity to express my appreciation of your new Service Manager, Aaron. He was very diligent to particular detail and most courteous both in telephone and personal interaction...and in my particular case of a Ford Explorer power seat repair, was tenacious to the end in locating scarce parts for successful resolution. I know he worked hard.... Additionally, he upfront advised of solution options, leaving final decision to the best interest of the patron. Thank you, Paul Burke CHP [Ret.] Inductee, American Police Hall of Fame/Legion of Valor Recipient, Law Enforcement Purple Heart Medal